Privacy Policy Oasis66

This Privacy Policy is issued by Oasis66, an online entertainment platform committed to providing a safe, responsible, and transparent gaming environment for all users in Malaysia. This document clearly explains how we manage your personal data from the moment you first visit our website through to becoming an active member of the platform.

This Policy applies to all users who access the Oasis66 website, register an account, make any financial transactions, contact our support team, or use any services offered through our platform, including the Oasis66 mobile app.

We encourage you to read this document carefully. If any section is unclear, our support team is available to explain it to you at any time.

Depending on how you interact with the Oasis66 platform, we may collect the following categories of data:

We do not collect sensitive personal data such as health information, religious beliefs, or political affiliations unless specifically required by applicable laws or regulations.

Oasis66 collects your personal data through various legitimate and transparent channels:

• Account Registration — Information you provide when completing the registration form, including name, email, and phone number.
• KYC Verification — Identity documents you upload during the account verification process to meet compliance requirements.
• Platform Activity — Data automatically generated when you use the platform, including game logs, deposits, and withdrawals.
• Device and Browser — Technical information collected automatically, such as IP address, device type, and browser language settings.
• Cookies & Tracking Technologies — Session data and preferences stored via cookies to enhance your experience on the platform.
• Customer Support — Information you provide when contacting our support team via live chat or email.
• Promotions and Contests — Data shared when you participate in any oasis66 campaign or loyalty programme.

Oasis66 uses your personal data solely for legitimate purposes necessary to the operation of the platform. The main purposes for which your data is used are as follows:

• Account Management — To create, manage, and protect your account on the oasis66 platform.
• Transaction Processing — To process deposits, withdrawals, and any other financial transactions quickly and securely.
• Identity Verification (KYC) — To meet legal compliance requirements related to age verification and anti-money laundering.
• Service Delivery — To ensure a smooth, personalised, and enjoyable gaming experience for every user.
• Platform Security — To detect and prevent fraud, unauthorised access, and other harmful activities.
• Service Communications — To send important notifications regarding your account, transactions, and policy updates.
• Marketing (with consent) — To send promotional offers and updates about new games if you have opted in to receive them.
• Analytics & Improvement — To understand usage patterns and continuously improve platform quality.

Oasis66 does not sell your personal data. However, in certain limited situations, we share data with trusted third parties for the following purposes:

• Payment Providers — Partner banks, payment processors, and digital wallet providers involved in processing your financial transactions.
• Game Providers — Gaming software companies that provide casino, sports, and slot content on the oasis66 platform, which need to receive session data to ensure games function correctly.
• Identity Verification Services — Third-party KYC service providers that assist us in verifying user identities in accordance with compliance requirements.
• Legal Authorities — Government agencies, regulatory bodies, or law enforcement when required by law or a valid court order.
• Technical Infrastructure Services — Hosting providers, CDN, and cybersecurity services that support the operation of the oasis66 platform.

All third parties who receive your data are required to comply with strict data protection standards and may only use that data for the specified purposes. We do not permit them to use your data for their own marketing purposes.

Oasis66 continuously invests in the latest security infrastructure to protect your personal data. Key security measures we have implemented include:

• 256-bit SSL/TLS Encryption for all data communications between the platform and user devices.
• Two-Factor Authentication (2FA) available for all accounts to add an extra layer of protection.
• 24/7 Monitoring by our cybersecurity team to detect any unusual activity or intrusion attempts.
• Strict Access Controls — Only authorised staff may access user personal data, and every access is carefully logged.
• Regular Data Backups to keep your data safe even in the event of an unexpected technical incident.
• Regular Security Audits by independent parties to ensure our systems meet the latest industry standards.

Oasis66 retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. In general:

• Active account data is retained for as long as your account remains active on the Oasis66 platform.
• Financial transaction records are retained for a minimum of seven (7) years in accordance with applicable financial and anti-money laundering legal requirements.
• Log data and technical activity records are typically retained for two (2) years for security and analytics purposes.
• Customer support correspondence is retained for three (3) years for reference and dispute resolution.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. If you request account deletion, we will process that request subject to the legal retention requirements stated above.

As an Oasis66 user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act (PDPA):

Oasis66 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies — Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance Cookies — Helps us understand how users interact with the platform so we can continuously improve the overall experience.
• Functional Cookies — Stores your preferences such as language, display settings, and navigation history for your convenience.
• Analytics Cookies — Collects anonymous statistical data on platform traffic and usage patterns for internal analytics purposes.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some areas of the Oasis66 platform.

The Oasis66 platform may contain links to third-party websites or services such as payment providers or game providers. This Privacy Policy applies solely to the Oasis66 platform and does not cover the privacy practices of those third-party sites.

We encourage you to read the privacy policy of every third-party site you visit. Oasis66 is not responsible for the privacy practices or content of websites outside our control.

Oasis66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, technologies used, or applicable legal requirements.

Any material changes will be communicated to active users via their registered email or in-account notification at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this document will always reflect the date of the most recent revision.

Continued use of the Oasis66 platform after the effective date of any changes constitutes acceptance of the amended policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding how Oasis66 handles your personal data, our team is ready to help. We take every privacy concern seriously and aim to respond to all enquiries within a reasonable timeframe.

You may contact the Oasis66 Data Protection team via:

• Live Chat — Available 24 hours a day, 7 days a week, directly from the oasis66 platform.
• Support Email — Send your enquiry to our support team and we will respond within 24 to 48 business hours.

For complaints that cannot be resolved internally, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority under applicable law.

Thank you for trusting Oasis66 with your personal data. Your trust is our priority, and we will continue working to protect your privacy to the highest standards available.